Refund Policy
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1. Scope of Refund Policy
All goods and services acquired via the website [www.tvoffer.online] are subject to this refund policy.
2. Refund Eligibility
We want to offer the best possible goods and services. In the event that you're not happy with your purchase, please examine the eligibility requirements listed below for a refund:
Digital Products: If you have technical difficulties preventing access or if the product does not live up to its promised specifications, you may be eligible for a refund within [number of days] of purchase.
Physical Goods: If a physical good is damaged or defective when it arrives, refunds may be considered. After [number of days] days of getting the merchandise, kindly get in touch with us.
Services: Each instance will determine whether or not a refund is eligible for services.
3. Refund Process
Please provide the following details to our customer care team at [your contact email] in order to seek a refund:
Order number.
An explanation of the problem.
Any pertinent supporting documentation (pictures, for physical objects that are damaged, for example).
After reviewing your request, a member of our customer service team will get back to you with instructions on what to do next in 15 days.
4. Refund Exceptions
Kindly take aware of the below exclusions from our return policy:
Change of Mind: If you decide to change your mind about a product or service, we do not give refunds.
Downloadable Content: Unless a digital product is faulty or does not match its promised specs, refunds are not given once it has been downloaded.
5. Chargebacks and Disputes
We reserve the right to oppose a chargeback and to suspend your account until the issue is resolved if you file a dispute or begin a chargeback without first contacting our customer service.
6. Contact Information
To address any queries or worries regarding our return policy, kindly reach out to us at [info@streamingtviptv].